Shipping policy
At Loreve, we are committed to delivering your fashion pieces safely, quickly, and reliably. Below is everything you need to know about our shipping process:
1. Processing Time
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Orders are typically processed within 1–3 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email once your order is shipped.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
Local (Portugal):
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
International Shipping:
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Standard International Shipping: 7–14 business days
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Express International Shipping: 3–7 business days
Note: Delivery times may vary depending on destination and customs processing.
3. Shipping Costs
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Shipping fees are calculated at checkout based on the weight, size, and destination of your order.
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Free shipping promotions may apply to certain orders as stated on the website.
4. Order Tracking
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Once your order ships, you will receive a tracking number via email.
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You can track your order anytime on the courier’s website.
5. Damaged or Lost Packages
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If your package is damaged during delivery or lost in transit, please contact us at contact@lorevee.store within 7 days of receiving your order.
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We will assist you in replacing or refunding your order as quickly as possible.
6. Customs & Import Duties
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For international orders, import duties, taxes, and customs fees may apply.
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These fees are the responsibility of the recipient.
Contact Us
For any questions regarding shipping, please contact us:
Email: [contact@lorevee.store]